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Welcome to our customer service contact information page for Zappos. You'll find various ways to get in touch with the customer service team of Zappos on this page to address your concerns and questions, including phone numbers, email support, and live chat options. To ensure that your shopping experience with Zappos is as smooth as possible, we strive to provide you with accurate and up-to-date contact information of Zappos. So, if you need assistance with your Zappos account, orders, or any other related issues, feel free to explore the options available on this page.

In this page, you will find comprehensive information on how to reach Zappos customer service. Whether you prefer to communicate with the Zappos team via phone, email, online live chat, or simply browse through the Zappos help page, we have got you covered. We also provide tips on what to do when you reach a Zappos representative, such as identifying yourself and stating your reason for calling, asking for assistance, and following instructions carefully. What’s more, With this helpful guide, you can get the help you need from the Zappos customer service team in no time.

Zappos Customer Service

Zappos Toll-Free Number:

800-927-7671

phone
Other phone numbers

Zappos Customer Service Email:

Average reply: (13 hours)

Expect replies: 24 hours, 7 days

Usually writes back @ 10:45am

Zappos Online Live Chat:

http://www.zappos.com/contact-us

Zappos's Customer Service Help Page:

https://www.zappos.com:443/c/contact-us

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What happened: Buy a dress ... My account is locked and I’ve tried several times to reach you but no luck. I want to unlock my account

What happened: I was trying to do something, and ran into a problem.

What happened: Ordered placed on the **th with delivery selected for thr **th, items still not shipped so wanted to know the eta

What happened: ***-*******-*******.**Hoka Ora Recovery Flip Fiesta*Amber Yellow ** D (M). They have a tear after a few months . i bought them in december ****. i rarely use them

What happened: Hello! I placed an order on your website on Saturday June **th. Delivery was supposed to come on June **, but did not come. Is there any way to track my order? My order number is ***-*******-*******. Waiting for an answer!

What happened: I am trying to return * items on order ****-*******-*******, but the automated system only 'selects' one of the items.. There is no way to add the *nd item

What happened: The problem: Shoes do not fit

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What are customer support channels for Zappos?

Zappos provides helpful channels like email, phone, live chat, help center, etc., for customers to receive support. The Zappos customer service team also offers social media support for quick advice and solutions.

QA

What kind of support does Zappos offer?

Zappos offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, live chat, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Zappos customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.

QA

What is WorthEPenny's Relationship to Zappos?

To put it simply, WorthEPenny is an independent third-party website that is not related to Zappos. WorthEPenny provides free tools and resources to assist customers in reaching Zappos customer service more efficiently, such as the Zappos phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Zappos, as well as forums where Zappos customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like Zappos, it is not associated with or endorsed by Zappos.

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Please note that WorthEPenny is not related in any way to the Zappos official app or the Zappos company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Zappos trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Zappos. All references by WorthEPenny to third-party trademarks like Zappos are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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